Got questions? We've got answers to help you master algorithmic trading.
What brokers are supported by NiftyAlgoPro?
We support 16+ major Indian brokers including Zerodha (Kite), Upstox (Pro), Dhan (HQ), Angel One (SmartAPI), Fyers, and Shoonya (Finvasia). You can connect multiple brokers simultaneously via the Broker Hub.
Is there a setup guide or tutorial video?
Yes! Detailed step-by-step setup guides for each broker are available in our Documentation Center. We also provide technical onboarding support via WhatsApp for Pro Hub users.
What is the refund policy?
Due to the digital nature of algorithmic strategies and API activation costs, all sales are final. However, we offer a Trial Node for the Free Strategy so you can verify the execution logic before upgrading to Pro.
Where can I see the mechanical rules for the strategies?
We believe in total transparency. The exact entry, exit, and risk management rules for all algorithms are published in our Strategy Rulebook. No black boxes.
Is NiftyAlgoPro SEBI compliant?
Yes. Our platform is engineered to align with the latest SEBI circulars. We provide dedicated static IP whitelisting for all automated trades and maintain secure, local data logs as per April 2026 mandates.
Do I need to keep my computer on?
No. Our execution engine runs on high-availability cloud servers in Mumbai and Bangalore. Once you enable a strategy, it runs autonomously without requiring your device to be active.
How secure are my API credentials?
We use bank-grade AES-256 encryption using Google Cloud Key Management Service (KMS). Your real broker passwords are never stored; we only handle authenticated API tokens.
Still have questions?
Connect with our institutional support desk for one-on-one guidance.
